You can reach us from: 8.30am to 6pm on Mondays to Fridays | 9am to 1pm on Saturdays
If you're outside the UK, please call
Registered Office: Bluxe Global Limited, 7 Bell Yard, London, WC2A 2JR
Bluxe members please have your membership number to hand. If you subscribe to The Estate you can find your membership number in your account section. The number is usually 3 letters followed by 11 digits – EPG 148 345 678 98.
If we ask you to key in your membership number over the phone, leave out the letters at the beginning.
We may record or supervise your call to help train our team.
Membership & Card Services
If you would like to become a member of Bluxe click here
TERMS OF SERVICE
PLEASE READ THIS AGREEMENT CAREFULLY. IT SETS FORTH THE LEGALLY BINDING TERMS AND CONDITIONS FOR YOUR USE OF THE SERVICE.
Service Content, Ownership, Limited License, and Rights of Others
A. Content. The Service contains a variety of: (i) materials relating to EPG Media Ltd and the Service, and other items from our licensors and other third parties, including all layout, information, text, data, files, images, scripts, designs, graphics, button icons, instructions, illustrations, photographs, audio clips, music, sounds, pictures, videos, advertising copy, URLs, technology, software, interactive features, the “look and feel” of the Service, and the compilation, assembly, and arrangement of the materials of the Service and any and all copyrightable material (including source and object code); (ii) trademarks, logos, trade names, service marks, and trade identities of various parties, including those of EPG Media Ltd (collectively, “ Trademarks ”); and (iii) other forms of intellectual property (all of the foregoing, collectively "Content ").
B. Ownership. As between EPG Media Ltd and you, EPG Media Ltd owns all right, title and interest in and to the copyrights, trademarks, service marks, trade names, and all other intellectual and proprietary rights throughout the world associated with the Service and Content. You acknowledge EPG Media Ltd’s valid intellectual and proprietary property rights in the online services and Content. Nothing in these Terms of Service shall be deemed to convey to you any right, title or interest in or to the online services or Content or to any portion thereof.
C. Limited License. Your use of the Service is limited to the access, viewing and downloading of Content, all solely as authorized by EPG Media Ltd Subject to your strict compliance with these Terms on a personal computer, mobile phone or other wireless device, or other Internet enabled device (each, a “ Device ”) for your personal, non-commercial use only. This limited license may be immediately suspended or terminated for any reason, in our sole discretion, and without advance notice to you.
D. Rights of Others. In using the Service, you must respect the intellectual property and other rights of EPG Media Ltd. Your unauthorized use of Content may violate copyright, trademark, privacy, publicity, communications, and other laws, and any such use may result in your personal liability, including potential criminal liability.
Content You Submit and Community Usage Rules
A. User-Generated Content.
(i) General. EPG Media Ltd may now or in the future offer users of the Service the opportunity to create, build, post, upload, display, publish, distribute, transmit, broadcast, or otherwise make available on or submit through the Service (collectively, "submit") messages, links to other websites, avatars, text, illustrations, files, images, graphics, photos, comments, responses, sounds, music, videos, information, content, ratings, reviews, data, questions, suggestions, personally identifiable information, or other information or materials and the ideas contained therein (collectively, but excluding EPG Media Ltd Licensed Elements included therein, "User-Generated Content"). EPG Media Ltd may allow you to do this through forms on the Service, forums, blogs, message boards, social networking environments, content creation tools, gameplay, social communities, e-mail, and other communications functionality. Subject to the rights and license you grant in these Terms, you retain whatever legally cognizable right, title, and interest that you have in your User-Generated Content and you remain ultimately responsible for it.
(ii) Non-Confidentiality of Your User-Generated Content. You agree that (a) your User-Generated Content will be treated as non-confidential – regardless of whether you mark them "confidential," "proprietary," or the like – and will not be returned, and (b) EPG Media Ltd does not assume any obligation of any kind to you or anybody else with respect to your User-Generated Content. If we ask you for it, you will give us with any documents to support you have the rights to User-Generated Content and to verify your compliance with these Terms. You acknowledge that the Internet and mobile communications may be subject to breaches of security and that you are aware that submissions of User-Generated Content may not be secure, and you submit any User-Generated Content at your own risk.
In your communications with EPG Media Ltd, please keep in mind that we do not seek any unsolicited ideas or materials for products or services, or even suggested improvements to products or services, including, without limitation, ideas, concepts, inventions, or designs for music, websites, apps, books, scripts, screenplays, motion pictures, television shows, theatrical productions, software or otherwise (collectively, "Unsolicited Ideas and Materials"). Any Unsolicited Ideas and Materials you post on or send to us via the Service are deemed User-Generated Content and licensed to us as set forth below. In addition, EPG Media Ltd retains all of the rights held by members of the general public with regard to your Unsolicited Ideas and Materials. EPG Media Ltd’s receipt of your Unsolicited Ideas and Materials is not an admission by EPG Media Ltd of their novelty, priority, or originality, and it does not impair EPG Media Ltd’s right to contest existing or future intellectual property rights relating to your Unsolicited Ideas and Materials. If we request you to submit materials either via a contest, sweepstakes or call to action, you understand that your ideas may be used in any and all media and there is no agreement to pay for these ideas, regardless of any industry custom and practice and such ideas will be treated as your User-Generated Content under these Terms.
(iii) License to EPG Media Ltd of Your User-Generated Content. You grant EPG Media Ltd the non-exclusive, unrestricted, unconditional, unlimited, worldwide, irrevocable, perpetual, and cost-free right and license to use, copy, record, distribute, reproduce, disclose, sell, re-sell, sub-license (through multiple levels), display, publicly perform, transmit, publish, broadcast, translate, make derivative works of, and otherwise use and exploit in any manner whatsoever, all or any portion of your User-Generated Content (and derivative works thereof), for any purpose whatsoever in all formats, on or through any means or medium now known or hereafter developed, and with any technology or devices now known or hereafter developed, and to advertise, market, and promote the same. You also grant to EPG Media Ltd the unconditional, perpetual, irrevocable right to use and exploit your name, persona, and likeness in connection with any User-Generated Content. Except as prohibited by law, you hereby waive, and you agree to waive, any moral rights (including attribution and integrity) that you may have in any User-Generated Content, even if it is altered or changed in a manner not agreeable to you. To the extent not waivable, you irrevocably agree not to exercise such rights (if any) in a manner that interferes with any exercise of the granted rights. You agree that you will not receive any payment from EPG Media Ltd for any of the rights granted in this Section 2(A)(iii).
(iv) EPG Media Ltd’s Exclusive Right to Manage Our Service. EPG Media Ltd may, but will not have any obligation to, review, monitor, display, post, store, maintain, accept, or otherwise make use of, any of your User-Generated Content. EPG Media Ltd may, in its sole discretion, reject, delete, move, re-format, remove or refuse to post or otherwise make use of User-Generated Content without notice or any liability. We have no obligation to use, archive or retain your User-Generated Content.
(v) Representations and Warranties Related to Your User-Generated Content. Each time you submit any User-Generated Content, you represent and warrant that you are at least the age of majority in the jurisdiction in which you reside, and you are the parent, legal guardian, or have all proper consents from the parent or legal guardian, of any minor who is depicted in or contributed to any User-Generated Content you submit, and that, as to that User-Generated Content, (a) you are the sole author and owner of the intellectual property and other rights to the User-Generated Content, or you have a lawful right to submit the User-Generated Content and grant EPG Media Ltd the rights to it that you are granting by these Terms, all without any EPG Media Ltd obligation to obtain consent of any third party and without creating any obligation or liability of EPG Media Ltd; (b) the User-Generated Content is accurate; (c) the User-Generated Content does not and will not infringe any intellectual property or other right of any third party; and (d) the User-Generated Content will not violate these Terms.
(vi) Enforcement. EPG Media Ltd has no obligation to monitor or enforce your intellectual property rights to your User-Generated Content, but you grant us the right to protect and enforce our rights to your User-Generated Content, including by bringing and controlling actions in your name and on your behalf.
B. Community Usage Rules. As a user of the Service, these Community Usage Rules ("Rules") are here to help you understand the conduct that is expected of members of the Service’s online communities ("Communities").
(i) Nature of Rules. Your participation in the Communities is subject to all of the
Terms, including these Rules:
Your User-Generated Content. You may not upload, post, transmit or otherwise distribute or facilitate the distribution of content that is fraudulent or infringes the rights of any third party, including without limitation, patent, trademark, copyright, right of publicity or other proprietary rights.
No Pictures, Videos, or Images of Anyone Other Than You, Your Friends and Family. If you choose to submit photos to the Service, link to embedded videos, or include other images of real people, then make sure they are of you and someone who gave you permission.
No Bullying. You may not use the online services to threaten, abuse, harass, or invade the privacy of any third party.
Do Not Use for Commercial or Political Purposes. Your User-Generated Content must not advertise or promote a product or service or other commercial activity, or a politician, public servant, or law.
Do Not Use for Inappropriate Purposes. Your User-Generated Content must not promote any infringing, illegal, or other similarly inappropriate activity.
Be Honest and Do Not Misrepresent Yourself or Your User-Generated Content. Do not impersonate any other person, user, or company, and do not submit User-Generated Content that you believe may be false, fraudulent, deceptive, inaccurate, or misleading, or that misrepresents your identity or affiliation with a person or company.
Others Can See . The Communities are public or semi-public and User-Generated Content that you submit on the Service within a Community may be accessible and viewable by other users. Do not submit personally identifying information (e.g. first and last name together, password, phone number, address, credit card number, medical information, e-mail address, or other personally identifiable information or contact information) on Community spaces.
Don’t Share Other Peoples' Personal Information. Your User-Generated Content should not reveal another person’s personally identifiable information either unless specifically requested by EPG Media Ltd.
Don’t Damage the Service or Anyone's Computers or Other Devices. Your User-Generated Content must not submit viruses, Trojan horses, spyware, or any other technologies or malicious code that could impact the operation of the Service or any Device.
If you submit User-Generated Content that EPG Media Ltd reasonably believes violates these Rules, then we may take any legally available action that we deem appropriate, in our sole discretion. We may require, at any time, proof that you are following these rules. We reserve the right to take, or refrain from taking, any and all steps available to us once we become aware of any violation of these provisions.
(ii) Your Interactions With Other Users; Disputes. You are solely responsible for your interaction with other users of the Service, whether online or offline. We are not responsible or liable for the conduct or content of any user. We reserve the right, but have no obligation, to monitor or become involved in disputes between you and other users.
C. Alerting Us of Violations. If you discover any content that violates these Terms, then you may report it to firstname.lastname@example.org . For alleged infringements of intellectual property rights, see Sections 6 and 7, below.
Service and Content Use Restrictions
A. Service Use Restrictions. You agree that you will not: (i) use the Service for any purpose that would violate the Community Usage Rules (ii) interfere with or circumvent any security feature of the Service or any feature that restricts or enforces limitations on use of or access to the Service, the Content, or the User-Generated Content; (iii) harvest or otherwise collect or store any information about other users of the Service, including e-mail addresses, without the express consent of such users; (iv) attempt to gain unauthorized access to the Service, other computer systems or networks connected to the Service, through password mining or any other means; or (v) otherwise violate these Terms.
B. Content Use Restrictions. You also agree that, in using the Service: (i) you will not monitor, gather, copy, or distribute the Content (except as may be a result of standard search engine activity or use of a standard browser) on the Service by using any robot, rover, “bot”, spider, scraper, crawler, spyware, engine, device, software, extraction tool, or any other automatic device, utility, or manual process of any kind; (ii) you will not frame or utilize framing techniques to enclose any such Content (including any images, text, or page layout); (iii) you will keep intact all Trademark, copyright, and other intellectual property notices contained in such Content; (iv) you will not use such Content in a manner that suggests an unauthorized association with any of our licensors’ products, services, or brands; (v) you will not make any modifications to such Content (unless we give you the right to do so via Additional Terms); (vi) you will not copy, modify, reproduce, archive, sell, lease, rent, exchange, create derivative works from, publish by hard copy or electronic means, publicly perform, display, disseminate, distribute, broadcast, retransmit, circulate or transfer to any third party or on any third-party application or website, or otherwise use or exploit such Content in any way for any purpose except as specifically permitted by these Terms or any Additional Terms or with the prior written consent of an officer of EPG Media Ltd or, in the case of Content from a licensor, the owner of the Content; and (vii) you will not insert any code or product to manipulate such Content in any way that adversely affects any user experience.
C. Availability of Service and Content. EPG Media Ltd may immediately suspend or terminate the availability of the Service and Content (and any elements and features of them), in whole or in part, for any reason, in our sole discretion, and without advance notice or liability.
D. Reservation of All Rights Not Granted as to Content and Service. These Terms and any Additional Terms include only narrow, limited grants of rights to Content and to use and access the Service. No right or license may be construed, under any legal theory, by implication, estoppel, industry custom, or otherwise. All rights not expressly granted to you are reserved by EPG Media Ltd and its licensors and other third parties. Any unauthorized use of any Content or the Service for any purpose is prohibited .
EPG Media Ltd respects the intellectual property of others, and we ask our users to do the same. EPG Media Ltd, pursuant to 17 U.S.C. Section 512 as amended by Title II of the Digital Millennium Copyright Act (the "Act"), reserves the right, but not the obligation, to terminate your license to use the online services if it determines in its sole and absolute discretion that you are involved in infringing activity, including alleged acts of first-time or repeat infringement, regardless of whether the material or activity is ultimately determined to be infringing. EPG Media Ltd accommodates and does not interfere with standard technical measures used by copyright owners to protect their materials. Therefore, in compliance with the Act, if you believe that any such third party materials infringe your intellectual property; please send a written notice to the agent identified below to request a review of the alleged infringement:
FOA BLUXE Global
7 Bell Yard
By e-mail: email@example.com
In addition, any written notice regarding any defamatory or infringing activity, whether of a copyright, patent, trademark or other proprietary right must include the following information:
A physical or electronic signature of a person authorized to act on behalf of (1) the owner of an exclusive right that is allegedly infringed or (2) the person defamed.
Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works on the online services are covered by a single notification, a representative list of such works. Similarly, for materials that are defamatory or infringe patent, trademark, or other proprietary rights of a third party, please submit a list of such materials.
Identification of the material that is claimed to be infringing, to be the subject of infringing activity, or that is claimed to be defamatory and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit EPG Media Ltd to locate the material.
Information reasonably sufficient to permit us to contact you, such as your address, telephone number, and/or email address.
A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright or other proprietary right owner, its agent, or the law.
A statement that the information in the notice is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed or on behalf of the person defamed.
Notices, Questions and Customer Service
You agree that: (1) we may give you notices of new, revised or changed Terms and other important matters by prominently posting notice on the home page of the Service, or in another reasonable manner; and (2) we may contact you by mail or e-mail sent to the address provided by you. You agree to promptly notify us if you change your e-mail or mailing address at firstname.lastname@example.org . All legal notices to us must be sent to:
7 Bell Yard
By e-mail: email@example.com
If you have a question regarding using the Service, you may contact EPG Media Ltd Customer Support by sending an e-mail to firstname.lastname@example.org
You acknowledge that the provision of customer support is at EPG Media Ltd ’s sole discretion and that we have no obligation to provide you with customer support of any kind.
Links By You To the Service
We grant you a limited, non-exclusive, revocable, non-assignable, personal, and non-transferable license to create hyperlinks to the Service, so long as: (a) the links only incorporate text, and do not use any Trademarks, (b) the links and the content on your website do not suggest any affiliation with EPG Media Ltd or cause any other confusion, and (c) the links and the content on your website do not portray EPG Media Ltd or its products or services in a false, misleading, derogatory, or otherwise offensive matter, and do not contain content that is unlawful, offensive, obscene, lewd, lascivious, filthy, violent, threatening, harassing, or abusive, or that violate any right of any third party or are otherwise objectionable to EPG Media Ltd. EPG Media Ltd reserves the right to suspend or prohibit linking to the Service for any reason, in its sole discretion, without advance notice.
Third-Party Sites; Advertisements; Dealings with Third Parties
A. Third-Party Content and Sites; Advertisements. The Service may contain links to third-party websites that are not owned, controlled or operated by EPG Media Ltd, and the Service may also include links to third-party ads on the Service or otherwise, to or from third-party websites (collectively, "Third-Party Sites"), including websites operated by advertisers, licensors, licensees, and certain other third parties who may have business relationships with EPG Media Ltd. EPG Media Ltd may have no control over the content, operations, policies, terms, or other elements of Third-Party Sites, and EPG Media Ltd does not assume any obligation to review any Third-Party Sites. EPG Media Ltd does not endorse, approve, or sponsor any Third-Party Sites, or any third-party content, advertising, information, materials, products, services, or other items. Furthermore, EPG Media Ltd is not responsible for the quality or delivery of the products or services offered, accessed, obtained by or advertised at such sites. Finally, EPG Media Ltd will under no circumstances be liable for any direct, indirect, incidental or special loss or other damage, whether arising from negligence, breach of contract, defamation, infringement of copyright or other intellectual property rights, caused by the exhibition, distribution or exploitation of any information or content contained within these Third-Party Sites. Any activities you engage in connection with any of the same are subject to the privacy and other policies, terms and conditions of use and/or sale, and rules issued by the operator of the Third-Party Sites. EPG Media Ltd disclaims all liability in connection therewith.
B. Dealings with Third Parties. Any interactions, correspondence, transactions, and other dealings that you have with any third parties found on or through the Service (including on or via Third-Party Sites or advertisements) are solely between you and the third party (including issues related to the content of third-party advertisements, payments, delivery of goods, warranties (including product warranties), privacy and data security, and the like). EPG Media Ltd disclaims all liability in connection therewith.
Certain portions of this Section 8 are deemed to be a "written agreement to arbitrate" pursuant to the Federal Arbitration Act. You and EPG Media Ltd agree that we intend that this Section 8 satisfies the “writing” requirement of the Federal Arbitration Act. This Section 8 can only be amended by mutual agreement.
A. First – Try To Resolve Disputes and Excluded Disputes. If any controversy, allegation, or claim arises out of or relates to the Service, the Content, your User-Generated Content, these Terms, or any Additional Terms, whether heretofore or hereafter arising (collectively, "Dispute"), or to any of EPG Media Ltd’s actual or alleged intellectual property rights (an "Excluded Dispute," which includes those actions set forth in Section 8.D), then you and we agree to send a written notice to the other providing a reasonable description of the Dispute or Excluded Dispute, along with a proposed resolution of it. Our notice to you will be sent to you based on the most recent contact information that you provide us. But if no such information exists or if such information is not current, then we have no obligation under this Section 8.A. Your notice to us must be sent to:
Bluxe Global Ltd
7 Bell Yard
By e-mail: email@example.com
For a period of sixty (60) days from the date of receipt of notice from the other party, EPG Media Ltd and you will engage in a dialogue in order to attempt to resolve the Dispute or Excluded Dispute, though nothing will require either you or EPG Media Ltd to resolve the Dispute or Excluded Dispute on terms with respect to which you and EPG Media Ltd, in each of our sole discretion, are not comfortable.
Any dispute arising out of or in connection with these Terms and Conditions shall first be referred to the respective authorised representatives of the Parties, or their designated nominees and, if not resolved to each Party’s satisfaction within 14 days of the date of the initial reference (or such longer time as the Parties may jointly agree) either Party may give to the other Party a notice that a dispute or difference exists, specifying its nature, the point(s) in issue and its intention to refer the dispute to arbitration.
Any party may refer the dispute to arbitration in accordance to the Rules of Arbitration of the London Court of International Arbitration ("Rules") by three arbitrators in accordance with the Rules. The seat of arbitration is London. The procedural law of England and Wales will apply to the extent the Rules are silent. The arbitration proceedings must be confidential and must be conducted in English. The award is final and binding on the Parties and enforceable in any court of competent jurisdiction.
Each Party is entitled to seek necessary and appropriate injunctive relief to maintain the status quo depending on the outcome of the arbitration or any other temporary measures from the courts
of competent jurisdiction to enjoin the other Party from taking certain actions which may infringe on the rights of the Party bringing such claim, provided that any proceedings and decisions as to the
merits of the dispute, including permanent injunctions, are exclusively governed and resolved by arbitration
### DISCLAIMER OF REPRESENTATIONS AND WARRANTIES
While EPG Media Ltd uses reasonable efforts to include up to date information on the Site and Service, EPG Media Ltd makes no warranties or representations as to its accuracy, timeliness, reliability, completeness or otherwise.
YOUR ACCESS TO AND USE OF THE SERVICE IS AT YOUR SOLE RISK.
EPG MEDIA LTD PROVIDES THE SITE AND SERVICES ON AN “AS IS” AND “AS AVAILABLE” BASIS. EPG MEDIA LTD, ITS AFFILIATES, AGENTS AND LICENSORS (COLLECTIVELY, THE “EPG MEDIA LTD PARTIES”) DISCLAIM ALL WARRANTIES AND CONDITIONS, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. WITHOUT LIMITING THE FOREGOING, EPG Media Ltd DOES NOT WARRANT THAT THE SITE OR OTHER SERVICE WILL (1) BE UNINTERRUPTED; (2) BE FREE FROM INACCURACIES, ERRORS, VIRUSES OR OTHER HARMFUL COMPONENTS; (3) MEET YOUR REQUIREMENTS; OR (4) OPERATE IN THE CONFIGURATION OR WITH THE HARDWARE OR SOFTWARE YOU USE. YOUR USE OF THE SITE AND SERVICES IS SOLELY AT YOUR RISK.
Some jurisdictions limit or do not allow the disclaimer of implied or other warranties so the above disclaimers may not apply to the extent such jurisdictions’ laws are applicable.
### LIMITATIONS OF OUR LIABILITY
IN NO EVENT WILL THE EPG MEDIA LTD PARTIES' AGGREGATE LIABILITY TO YOU IN CONNECTION WITH THE SITE AND SERVICE OR THESE TERMS EXCEED (A) THE AMOUNT (IF ANY) PAID BY YOU TO EPG MEDIA LTD IN THE SIX MONTHS IMMEDIATELY PRECEDING THE EVENT WHICH GAVE RISE TO THE LIABILITY; OR (B) ONE HUNDRED DOLLARS (£100), WHICHEVER IS LESS.
BECAUSE SOME JURISDICTIONS DO NOT ALLOW FOR THE EXCLUSION OF DAMAGES, EPG MEDIA LTD’S LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY THE LAW OF SUCH JURISDICTION. IN ADDITION, BECAUSE SOME JURISDICTIONS DO NOT PERMIT THE DISCLAIMER OF CERTAIN WARRANTIES, THE DISCLAIMERS SET FORTH ABOVE MAY NOT APPLY TO YOU. THIS PROVISION WILL ONLY APPLY IF AN ARBITRATOR WITH APPLICABLE JURISDICTION FINDS EXCLUSIONS OF DAMAGES OR LIMITATIONS OF LIABILITY TO BE UNCONSCIONABLE.
### Exclusion of Damages.
NONE OF THE EPG MEDIA LTD PARTIES WILL BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES RELATING TO LOST PROFITS, LOST DATA OR LOSS OF GOODWILL) OR ANY DAMAGES WHATSOEVER THAT RESULT FROM YOUR USE OF OR INABILITY TO USE THE SITE OR SERVICES. THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND EVEN IF EPG MEDIA LTD HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. THIS WAIVER APPLIES, WITHOUT LIMITATION, TO ANY DAMAGES OR INJURY ARISING FROM ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, FILE CORRUPTION, COMMUNICATION-LINE FAILURE, NETWORK OR SYSTEM OUTAGE, OR THEFT, DESTRUCTION, UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF ANY RECORD. YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT EACH OF THE EPG MEDIA LTD PARTIES SHALL NOT BE LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER OF THE SITE OR OTHER SERVICE. WITHOUT LIMITING THE FOREGOING, EPG MEDIA LTD WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE ARISING OUT OF (1) YOUR FAILURE TO COMPLY PROTECT YOUR INFORMATION USED TO ACCESS OUR SERVICES (E.G., REGISTRATION, PASSWORDS, UNAUTHORIZED USE OF ANY ACCOUNT YOU MAY REGISTER WITH US, AND SHARING OF SOCIAL FEATURES) OR (2) CONTENT POSTED TO THE SITE OR SERVICES BY YOU OR ANY THIRD PARTY.
Updates to Terms.
AS OUR SERVICE EVOLVES, THE TERMS AND CONDITIONS UNDER WHICH WE OFFER THE SERVICE MAY PROSPECTIVELY BE MODIFIED AND WE MAY CEASE OFFERING THE SERVICE UNDER THE TERMS OR ADDITIONAL TERMS FOR WHICH THEY WERE PREVIOUSLY OFFERED. ACCORDINGLY, EACH TIME YOU SIGN IN TO OR OTHERWISE USE THE SERVICE YOU ARE ENTERING INTO A NEW AGREEMENT WITH US ON THE THEN APPLICABLE TERMS AND CONDITIONS AND YOU AGREE THAT WE MAY NOTIFY YOU OF OTHER TERMS BY POSTING THEM ON THE SERVICE (OR IN ANY OTHER REASONABLE MANNER OF NOTICE WHICH WE ELECT), AND THAT YOUR USE OF THE SERVICE AFTER SUCH NOTICE CONSTITUTES YOUR GOING FORWARD AGREEMENT TO THE OTHER TERMS FOR YOUR NEW USE AND TRANSACTIONS.
In the event any notice to you of new, revised or additional terms is determined by a tribunal to be insufficient, the prior agreement shall continue until sufficient notice to establish a new agreement occurs. You should frequently check the Site, and the e-mail you provided to us for notices, all of which you agree are reasonable manners of providing you notice. You can reject any new, revised or additional Terms by discontinuing use of the Service and related services.
Bluxe Global, The Estate and The Estate Property Guide are part of EPG Media Limited registered in the United Kingdom.
Bluxe Global, The Estate (and other companies that you order goods and/or services from) ("we", "us", or "our") is committed to protecting the privacy of our members and any visitors to our group websites (each a “Site”, together the “Sites”), of which this is one. Please read this privacy promise to understand how we use and protect any information that we collect about you. This privacy promise is intended to assist you in making informed decisions when using our Sites and any services provided through them.
By visiting our Sites and/or registering as one of our members, you consent to us collecting, storing, using and (if applicable) transferring your personal information in accordance with this privacy promise.
THE INFORMATION WE COLLECT
We may collect and process the following information about you:
information that you provide to us when you register to be a member, fill out forms on a Site, personal profile, attend events and other data collection points.You acknowledge that, where registering to use certain of our services, you may be required to submit "sensitive" personal information (such as information regarding your physical condition, ethnic origin, sexual orientation and religious beliefs) and consent to our processing of such information in accordance with this privacy promise; information that you submit when you place an order for our services (including your name, email address, delivery address, credit or debit card number and expiration date) which we need to process your order and to notify you of your order status; information about you which you include in any e-mails or letters that you send to us; information about your usage of the Site; and information about your computer, which may include your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers (statistical data about' browsing actions and patterns that does not identify any individual).
DISPLAY ADVERTISING AND REMARKETING
Our Sites use a unique tracking code to support Google Display Advertising enabling Google Analytics to collect traffic data by using our cookies. This is in addition to the data collected through the standard Google Analytics implementation allowing the Remarketing feature based on Display Advertising from Google. It is with this feature that we use Remarketing with Google Analytics to advertise online adhering to the Google Adwords Remarketing Policy and its sensitive category restrictions.
We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimise, and serve advertisements based on your past visits to our Sites for 30 days.
If we decide to change our privacy promise, we will post those changes on this page and on www.bluxe.eu to keep you aware of the way we collect, use and disclose information.
If you do not wish for cookies to be installed on your computer, you can change the settings on your internet browser to disable, remove or reject cookies. For more information about how to do this, you should consult the "Help" section of your browser. In some but not all instances, cookies can be blocked in the future by selecting certain settings. Each browser you use will need to be set separately and you will see that different browsers offer different functionality and options in this regard. Please note that rejecting cookies via your browser may not be effective with regard to HMTL5 and Flash cookies (which are explained in more detail above). For information on disabling Flash cookies, please go to Adobe’s website www.adobe.com.
THE WAY YOUR INFORMATION IS USED
We may use your information in the following ways:
to ensure that content from our Sites is presented in the most effective manner for you and your computer;
to provide customer service to you in relation to your use of a Site, to deal with enquiries and complaints relating to the use of a Site;
notify you every now and again about important changes to the Sites or our services;
to administer, support, improve, optimise and develop our Sites (including any advertising present on our Sites);
to enable us to provide our services to you and to process your orders for specific goods and/or services;
to produce reports on our customers’ preferences, interests and buying habits (these reports will not identify you in any way); and for security purposes.
We may also use your information to notify you of our services and our exciting new offers if you have either requested marketing communications from us, or consented to receive marketing communications when you registered for one of our services. If you do not want to receive such marketing communications, please tick the appropriate box on the relevant Site’s registration page. You may opt out of receiving such marketing communications at any time by following the instructions below.
We may permit selected third party partners or affiliates of ours to provide you with information about their products and services which maybe of interest to you, as long as you have consented to receive marketing communications from our selected third parties for such purposes.
You may opt out from receiving marketing communications at any time by notifying us in writing, contacting us at firstname.lastname@example.org or, alternatively, by following the procedure to ‘unsubscribe’ that is specified in any marketing email that you receive.
THIRD PARTY SITES
Our Sites may contain links to websites that are operated by third parties. We do not control and accept no liability or responsibility for those websites and this privacy promise does not apply to those websites. Please consult the terms and conditions and privacy policies of those third party websites to find out how they collect and use your personal data.
WHERE WE STORE YOUR PERSONAL DATA
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). Where data is stored at or processed by third party service providers at a destination outside of the EEA, we will use reasonable endeavours to ensure that all such third party service providers are self-certified to the Safe Harbor framework or have agreed to the EU Contractual Clauses which have been deemed to provide an adequate level of protection under applicable laws. It may also be processed by staff operating outside the EEA who work for us or for one of our service providers, suppliers, franchisees or affiliates. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy promise.
HOW WE PROTECT YOUR INFORMATION
All information you provide to us is stored on our secure servers or servers hosted by third party service providers. Any payment transactions will be encrypted using SSL/TLS technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Sites, you are responsible for keeping this password confidential.
Once we have received your information, appropriate security measures will be adopted to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. Unfortunately, the transmission of information via the internetis not completely secure. Although we will do our best to protect your personal data, you acknowledge that we cannot guarantee the security of data you send over the internet and that you send your information at your own risk.
Your information will only be held for a reasonable period or as long as the law requires or permits.
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information to any member of our group of companies (which includes any of our subsidiaries).
We may also disclose your personal information: (i) to our affiliates, franchisees, suppliers, delivery companies, customerswith whom we have contracted to provide services to you and other third parties to whom disclosure is necessary to enable us to process your orders and provide you with any service to which you have subscribed via the Site; (ii) where required to do so by law or court order; (iii) upon the sale of the business (in which case personal data of our customers will be one of the transferred assets); and (iv) to any person to whom disclosure is necessary to enable us to enforce our rights under this privacy promise or under any of our applicable Terms and Conditions.
We may provide third parties with anonymised reports on our customers’ preferences, interests and buying habits. We may provide our trusted service providers with anonymous information about our customers in order for them to compile these reports on our behalf.These reports will not identify you in any way.
Other than as expressly set out in this privacy promise or as otherwise required or permitted by law, we will not share, sell or distribute any of the information you provide to us without your consent.